Refund Policy

Effective Date: 1 June 2024

1. Eligibility for Refunds

• Refunds are available for orders with quality issues or incorrect items.
• Requests must be made within 24 hours of delivery and include supporting photos.

2. Refund Process

• Contact us at support@phalsutra.com with your order details and issue.
• Our team will review your request and respond within 2 business days.
• Approved refunds will be processed to the original payment method.

3. Non-Refundable Items

• Refunds are not available for orders reported after 24 hours of delivery.
• Items damaged due to improper handling after delivery are not eligible.

4. Changes to This Policy

We may update this Refund Policy from time to time. Changes will be posted on this page with an updated effective date.

5. Contact Us

If you have questions about refunds, contact us at support@phalsutra.com.