Shipping Policy
Effective Date: 01 Jan 2025

Welcome to Phalsutra! This Shipping Policy outlines the terms and conditions related to the delivery of orders placed on https://phalsutra.com (“the Site”).

Order Processing

  • Orders are typically processed within 1-3 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Timelines

  • Estimated delivery timelines will be displayed at checkout based on your location.
  • Standard delivery typically takes 5-7 business days.
  • Expedited shipping options, where available, may deliver within 2-4 business days.
  • Delivery times are approximate and may vary due to factors beyond our control, such as weather conditions or courier delays.

Shipping Charges

  • Shipping charges are calculated at checkout based on the order size, weight, and delivery location.
  • Free shipping may be offered on orders that meet specified minimum purchase requirements.

Delivery Address

  • Please ensure that the delivery address provided is accurate and complete.
  • Phalsutra is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

Delivery Attempt

  • Ensure someone is available to receive the order at the delivery address during the estimated delivery period.
  • In case of a missed delivery, the courier service may attempt redelivery or require you to contact them for further instructions.

International Shipping

  • Currently, we only ship within [Country/Region].
  • International shipping is not available at this time.

Order Tracking

  • Once your order is shipped, you will receive a tracking number via email to monitor its status.
  • Please note that tracking updates may vary depending on the courier service.

Delayed or Lost Shipments

  • If your order is delayed or has not arrived within the expected timeframe, please contact us at support@phalsutra.com.
  • For lost shipments, we will work with the courier service to resolve the issue. Refunds or replacements may be issued after verification.

Damaged or Missing Items

  • If you receive damaged or incomplete orders, notify us within 48 hours of delivery at support@phalsutra.com.
  • Please provide photos of the damaged items and the packaging for faster resolution.

Changes to Shipping Policy

  • Phalsutra reserves the right to update this Shipping Policy at any time.
  • Continued use of the Site after any updates constitutes acceptance of the revised policy.

Contact Us
For any shipping-related inquiries, please email us at support@phalsutra.com.